24/7 support
Help is available for product, order, setup, return, and exchange questions.
Product Support
Clear help for every CoreDrive device
CoreDrive product support helps customers choose, set up, use, troubleshoot, return, and exchange in-car technology with less confusion, from dash cameras and receivers to chargers, mounts, scanners, alarms, monitors, and tire tools.
Free delivery
Every CoreDrive order ships free with delivery in 3–5 calendar days.
30-day ease
Free returns and exchanges are available within 30 days.
Automatic savings
Email subscribers get 15% off, and selected products receive 20% off.
Support hub
Find the right help by product type
Product support works best when the question is matched to the device category. CoreDrive organizes help around the way each product is used inside the vehicle: screen, windshield, mirror, console, charging port, audio system, OBD-II port, alarm system, or tire setup.
Start with what the device is supposed to improve
A dash camera question may involve mounting, power, recording angle, or storage. An infotainment question may involve pairing, audio, touchscreen response, or phone compatibility. A charger question may involve cable type, port condition, or power delivery. A scanner question may involve connection location, app pairing, or vehicle readiness.
CoreDrive support is designed to help customers move from uncertainty to the next practical step without making the product experience feel complicated.
Dash cameras and displays
Get help with front dash cameras, mirror dash cameras, backup camera kits, parking sensors, display monitors, and dual or 3-channel dash cameras.
Receivers, power and tools
Get support for Apple CarPlay, Android Auto, Bluetooth receivers, USB-C chargers, phone mounts, OBD-II adapters, alarms, and tire tools.
Screen and receiver help
Support for infotainment and media products
Apple CarPlay and Android Auto receivers, Bluetooth digital media receivers, speakers, subwoofers, and amplifiers often need support around compatibility, pairing, controls, audio output, screen response, and everyday cabin use.
01Pairing and connectionCheck phone compatibility, Bluetooth pairing, cable condition, audio source, and receiver input settings.
02Touchscreen behaviorConfirm screen brightness, response, app mode, receiver power, and cable connection before requesting support.
03Audio performanceReview speaker wiring, volume levels, source quality, amplifier settings, and subwoofer behavior where applicable.
Power support
Resolve charging and power questions faster
USB-C car chargers, fast adapters, power inverters, and 12V splitters should be checked by port fit, device demand, cable quality, charger rating, vehicle power outlet condition, and the number of connected devices.
✓Check the cable firstLoose, damaged, or low-power cables can make a charger seem slow even when the adapter is working.
✓Reduce device loadWhen using splitters or inverters, test one device at a time before connecting multiple accessories.
Diagnostic and security help
Support for scanners, alarms and safety tools
OBD-II scanners, Bluetooth adapters, remote starters, alarm systems, tire pressure monitors, and digital inflators may require support around setup location, pairing, power, reading behavior, alerts, product condition, or proper use.
01OBD-II connection checksConfirm the port location, connector fit, ignition state, app pairing, and scanner power before troubleshooting further.
02Security device questionsReview remote starter or alarm instructions, battery condition, button sequence, and vehicle response.
03Tire tool readinessFor tire monitors and inflators, check power, nozzle fit, pressure reading, inflation setting, and accessory condition.
Mounting and fit support
Get cleaner placement for everyday use
Phone mounts, magnetic holders, dash cameras, mirror cameras, and display monitors should be placed where they stay secure, visible, and out of the way of important controls, vents, mirrors, and driver sightlines.
✓Test before final placementCheck grip, viewing angle, cable length, screen reach, and device stability before securing the product.
✓Keep the cabin clearAvoid blocking vents, climate controls, hazard buttons, mirrors, dashboard alerts, gear selectors, or steering movement.
✓Prepare details for supportProduct name, order email, issue description, photos, and setup location help support review the request faster.
Before contacting support
Have these details ready for faster help
The most useful support messages include the product name, order email, order number, a clear description of the issue, the device category, and any setup details that explain how the product is being used inside the vehicle.
Order details
Prepare your order number, purchase email, shipping name, product name, and delivery status.
Product details
Share what the product is doing, what you expected, and what you already tested.
Policy details
CoreDrive supports free shipping, 3–5 calendar day delivery, and free returns or exchanges within 30 days.