30-day support
Eligible refunds begin through the free 30-day returns and exchanges process.
Refund Policy
Clear refund support for every CoreDrive order
CoreDrive’s refund policy is built to keep post-purchase support straightforward. Eligible returns are reviewed within the 30-day return and exchange window, with 24/7 support available for order questions, product concerns, and next steps.
Refund review
How refund eligibility is reviewed
Refund requests are connected to the return process. CoreDrive reviews the order details, return timing, product condition, included accessories, and the reason for the request before completing an eligible refund path.
Refunds follow the 30-day return and exchange window
Customers may request support for eligible returns and exchanges within 30 days. Once a returned item is received and reviewed, CoreDrive can determine whether the request qualifies for a refund, exchange, or another support resolution.
Returned products should be clean, complete, and include accessories, adapters, cables, mounting parts, manuals, sensors, receivers, chargers, or packaging when those components were included with the original order.
Start the request within 30 days
Refund-related support should begin within the 30-day return and exchange window so the request can be reviewed properly.
Return the complete item
Eligible products should be returned with included parts and packaging whenever possible to help avoid delays during review.
Products covered
Refund support applies across CoreDrive categories
CoreDrive’s refund support is designed around real product categories used inside vehicles, including recording, display, charging, connectivity, mounting, security, diagnostics, audio, and tire safety products.
✓Camera and display ordersFront dash cameras, mirror dash cameras, backup camera kits, parking sensors, display monitors, and dual or 3-channel dash cameras.
✓Infotainment and power ordersApple CarPlay and Android Auto receivers, Bluetooth media receivers, USB-C chargers, fast adapters, power inverters, and 12V splitters.
✓Safety and control ordersPhone mounts, magnetic holders, OBD-II scanners, remote starters, alarm systems, tire pressure monitors, and digital inflators.
Refund process
A clear path from support request to resolution
To help resolve refund requests efficiently, customers should contact support with the order number, purchase email, product name, reason for return, and any useful details about the item’s condition.
Request windowWithin 30 days
Support accessAvailable 24/7
Refund methodOriginal payment path
Refund timing
Refund timing depends on review and payment processing
Once an eligible returned item is received and reviewed, CoreDrive can begin the approved refund process. Refund timing may vary depending on the payment provider, payment method, and financial institution involved.
01Return review firstThe product is checked for timing, condition, completeness, and eligibility.
02Approval is confirmedSupport will guide the next step after the return review is complete.
03Payment provider timingApproved refunds are returned through the original payment path when possible.
Important refund notes
What to know before requesting a refund
Refund support works best when customers follow the return instructions, provide complete order details, and keep all included product components together before sending anything back.
Do not return without guidance
Contact support before sending an item back so the return path can be confirmed and handled correctly.
Keep included parts together
Accessories, cables, mounts, adapters, manuals, sensors, and packaging should be included when applicable.
Promotions may affect totals
Refund amounts may reflect automatic subscriber savings or selected promotional discounts applied at checkout.